Privacy & Terms

M5 Design Studio LLC 
Last updated: September 10, 2026

1. Introduction

M5 Design Studio LLC (“M5 Design Studio,” “we,” “our,” or “us”) is committed to protecting the privacy of visitors to our website at m5designstudio.com (the “Site”).

This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. Our Site is informational only; we do not sell products, process payments, or maintain user accounts. The primary way we collect personal information is through our contact form.

By using our Site, you agree to the practices described in this Privacy Policy.

2. Information We Collect

A. Information you provide to us

When you submit our contact form, we collect the information you choose to provide, which may include:

  • Your name
  • Email address
  • Phone number
  • Company name or job title
  • The content of your message

You are never required to provide this information. Submission of this information is voluntary; you may always decline to provide it, though this may limit our ability to respond to your inquiry.

B. Information collected automatically

IP address (contact form): When you submit our contact form, your IP address is logged by Contact Form 7 for spam prevention and fraud protection. This is a legitimate security measure and IP addresses collected in this way are retained for up to 90 days.

IP address (security): Our security plugin temporarily logs IP addresses when a failed login attempt is detected on our website. This data is used solely for security purposes when someone tries to log in to the website.

Analytics data: We use Google Analytics 4 (GA4) to collect information about how visitors use our Site, including:

  • Pages visited
  • Time spent on pages
  • Traffic sources
  • General geographic region

This data is collected only with your consent via our cookie banner.

Cookies and tracking technologies: Our Site uses cookies as described in the Cookies section below.

C. Information we do not collect

We do not collect payment information, Social Security numbers, government ID numbers, health information, or any sensitive personal information. We do not knowingly collect personal information from children under the age of 13.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Responding to inquiries: To respond to messages submitted through our contact form.
  • Security: To protect our website from spam, fraud, and unauthorized access.
  • Analytics: Improve our website performance, content, and user experience Site
  • Legal compliance: To comply with applicable laws and regulations.

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

4. How We Share Your Information

We do not sell your personal information. We do not share your personal information with third parties for their direct marketing purposes.

We may share information in the following limited circumstances:

  • Service Providers: We use third-party services, including Google Analytics, hCaptcha, Cloudflare, Pressable, and CookieYes, which receive certain technical data as described in this policy. These providers are bound by their own privacy policies and data processing terms.
  • Legal Requirements: We may disclose information if required by law, court order, or governmental authority.

5. Cookies

Our Site uses cookies (small text files stored on your device)  to enable certain functionality and to analyze site traffic. Below is a summary of the cookies we use.

A. Necessary cookies (always active)

These cookies are required for the Site to function and cannot be disabled. They include security cookies from Cloudflare, consent management cookies from CookieYes, spam prevention cookies from hCaptcha, and standard session cookies used when administrators are logged into the site.

B. Functional cookies (optional)

These cookies enable enhanced functionality from third-party services embedded on our Site. They are only set with your consent.

C. Analytics cookies (optional)

With your consent, we use Google Analytics 4 to collect information about how visitors use our Site. These cookies do not store personally identifiable information.

D. Managing your cookie preferences

You can manage your preferences at any time by clicking the “CookieYes” button on our Site or the “Do Not Sell or Share My Personal Information” link in our footer. You may also delete cookies through your browser settings at any time.

A detailed, up-to-date list of all cookies used on our Site is available on this page below.

6. Third-Party Services

We use the following third-party services on our Site. Each has its own privacy policy governing how it handles data.

A. Google Analytics 4

We use Google Analytics 4 to analyze site traffic. Google may process data on servers outside the United States. For more information, see Google’s Privacy Policy at policies.google.com/privacy.

B. Google Search Console

We use Google Search Console to monitor our Site’s performance in Google Search. This tool operates server-side and does not set cookies on visitors’ browsers.

C. hCaptcha

Our contact form uses hCaptcha to prevent spam. hCaptcha may collect device and interaction data to verify you are human. See hCaptcha’s privacy policy at hcaptcha.com/privacy.

D. Cloudflare

Our Site is protected by Cloudflare, which provides security, performance, and reliability services. Cloudflare may process visitor IP addresses and set security cookies. See Cloudflare’s privacy policy at cloudflare.com/privacypolicy.

E. Pressable

Our website is hosted by Pressable, a managed WordPress hosting provider. Data transmitted through our Site is processed and stored on Pressable’s servers located in the United States. See WP Engine’s privacy policy at pressable.com/legal/privacy-policy.

F. CookieYes

We use CookieYes to manage cookie consent on our Site. CookieYes stores your consent preferences and maintains a consent log. When you opt out using the “Do Not Sell or Share My Personal Information” link, CookieYes prevents the affected cookies and tracking scripts from loading on subsequent page views. See CookieYes’s privacy policy at cookieyes.com/privacy-policy.

7. Data Retention

We retain personal information only for as long as necessary for the purposes described in this policy:

  • Contact form submissions: Retained for up to 3 years for business correspondence purposes, then deleted.
  • Contact form IP addresses: Retained for up to 90 days for spam prevention, then deleted.
  • Security logs: The security plugin temporarily retains IP addresses from failed login attempts.
  • Analytics data: Analytics data is retained for the minimum period necessary to understand site traffic trends.
  • Cookie consent records: Consent logs are retained for 180 days, consistent with our cookie consent expiration period.

8. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information. We extend the following rights to all US residents, regardless of state:

Right to know: You have the right to know what personal information we collect about you and how we use it.

Right to access: You have the right to request a copy of the personal information we hold about you.

Right to correction: You have the right to request that we correct inaccurate personal information we hold about you.

Right to deletion: You have the right to request that we delete your personal information, subject to certain exceptions.

Right to opt out of data sharing: You have the right to opt out of the sale or sharing of your personal information. We do not sell personal information. You can opt out of analytics cookies at any time using the “Do Not Sell or Share My Personal Information” link in our footer.

Right to non-discrimination: We will not discriminate against you for exercising any of your privacy rights.

We will respond to verified rights requests within 45 days. We may extend this period by an additional 45 days when reasonably necessary.

A. California residents (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act and California Privacy Rights Act, including the right to limit the use of sensitive personal information and the right to opt out of automated decision-making. To submit a California Privacy Rights request, email us at info@m5designstudio.com with the subject line “Your California Privacy Rights” and include your name, address, and the nature of your request.

B. Residents of other states

Residents of Florida, Texas, Virginia, Colorado, Connecticut, Utah, North Carolina, and other states with comprehensive privacy laws may also have rights similar to those described above. To exercise any of these rights, please contact us using the information below.

C. Your choices regarding analytics

You can control how analytics data is collected on our Site in the following ways:

10. Children’s Privacy

Our Site is intended for business use and is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at info@m5designstudio.com and we will promptly delete it.

11. Data Security

We implement reasonable administrative and technical safeguards to protect your personal information from unauthorized access, disclosure, or loss. No method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

Your continued use of our Site after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to report a privacy concern, please contact us:

M5 Design Studio LLC
Email: info@m5designstudio.com
Website: m5designstudio.com
Location: Orlando, Florida, United States

Terms of Use

1. Acceptance of Terms

By accessing or using m5designstudio.com, you agree to be bound by these Terms of Use. If you do not agree, please do not use this Site.

2. Permitted Use

This Site is provided for informational purposes only. You may not use the Site for any unlawful purpose or in any way that could damage, disable, or impair the Site.

3. Intellectual Property

All content on this Site (including text, images, logos, graphics, and service descriptions) is the property of M5 Design Studio and is protected by applicable copyright and intellectual property laws. © 2010–2026  M5 Design Studio LLC. All rights reserved.

Reproduction, redistribution, or retransmission of any content without prior written consent from M5 Design Studio is strictly prohibited.

4. Links to Third-Party Sites 

This Site may contain links to third-party websites. M5 Design Studio is not responsible for the content or practices of any linked sites and provides these links for convenience only.

5. Contact Form / Communications

Submitting a contact form, requesting an estimate, or otherwise communicating with us through this Site does not create a contract or any binding obligation between you and M5 Design Studio. A project relationship begins only upon execution of a written agreement signed by both parties. Please do not submit confidential or sensitive information through this Site.

6. Estimates, Quotes, and Pricing

This Site does not process transactions, generate binding quotes, or accept payment. Any pricing information, cost ranges, budget figures, or return-on-investment estimates that appear on this Site are general and illustrative only. They are not offers, quotes, or estimates for your project, and they do not create any obligation on our part.

Estimates and quotes for your project are prepared separately following a consultation and assessment of your specific property, scope, and material selections. Requesting information, submitting a form, or scheduling a consultation through this Site does not constitute a contract or reserve any pricing.

All project terms, including scope of work, pricing, payment terms, timelines, warranties, and any changes to a project, are governed exclusively by the written agreement signed by both parties. In the event of any conflict between information on this Site and a signed agreement, the signed agreement controls.

7. Promotional Offers

From time to time we advertise limited-time promotions, specials, or incentives on this Site. Each promotion is subject to the specific terms, conditions, and disclaimers published with that offer, including any stated eligibility requirements, exclusions, and expiration dates.

We may modify, suspend, or withdraw promotions at any time without notice, and availability may be limited. Unless expressly stated otherwise, promotions cannot be combined with other offers, discounts, or promotions, and apply only to agreements signed during the promotional period.

In the event of any conflict between a promotional advertisement and a signed agreement, the signed agreement controls.

8. Disclaimer of Warranties

The information on this Site, including blog articles, cost estimates, and frequently asked questions, is provided for general informational purposes only. It is not professional design, development, SEO/AIO/GEO/AEO, or digital marketing advice, and should not be relied upon as a substitute for consultation with a qualified professional regarding your specific project and goals.

Cost figures, timelines, return-on-investment estimates, and recommendations are general in nature and will vary based on your specific web, design, print, SEO/AIO/GEO/AEO, or marketing project. Any guidance is general and may not be appropriate for your specific project; always consult a professional before following any general guidance.

M5 Design Studio makes no representations or warranties, express or implied, regarding the accuracy, completeness, or suitability of the information on this Site.

Nothing on this Site constitutes legal, professional, or formal security consulting advice.

9. Reviews and Testimonials

This Site displays customer reviews and ratings, including reviews published on third-party platforms such as Google, Yelp, and Clutch. These reviews reflect the individual experiences and opinions of the customers who wrote them.

Reviews are the opinions of their authors and are not statements by M5 Design Studio. Individual results vary based on project scope, materials, property conditions, and other factors, and the experiences described in any review are not a guarantee or prediction of the results you will receive.

Ratings and review content displayed on this Site are provided by third-party platforms and may not reflect the most current reviews available on those platforms.

10. Limitation of Liability

To the fullest extent permitted by law, M5 Design Studio shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, this Site, including damages arising from reliance on any information, content, or materials provided on this Site.

11. Indemnification

You agree to indemnify and hold harmless M5 Design Studio LLC, its officers, employees, and agents from any claims, damages, losses, or expenses, including reasonable attorneys’ fees, arising from your use of this Site, your violation of these Terms, or your violation of the rights of any third party.

12. Accessibility

M5 Design Studio is committed to making this Site accessible to all visitors, including people with disabilities. We are working to improve accessibility on an ongoing basis.

If you have difficulty accessing any content on this Site, or if you encounter an accessibility barrier, please contact us at info@m5designstudio.com or 407-968-6296 and we will work to provide the information or assistance you need.

13. DMCA / Copyright Complaints

If you believe content on this Site infringes your copyright, please send a written notice to our designated agent including: identification of the copyrighted work, identification of the material you believe is infringing and its location on the Site, your contact information, a statement that you have a good faith belief the use is not authorized, and a statement under penalty of perjury that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner.

Designated Agent: Martha Garzon
info@m5designstudio.com
121 S Orange Avenue, Suite 1500, Orlando, FL 32801 USA

14. Governing Law

These Terms of Use are governed by the laws of the State of Florida. Any disputes shall be resolved in the courts of Orange County, Florida.

15. Changes to These Terms

We reserve the right to update these Terms of Use at any time. Changes take effect upon posting to this page. Continued use of the Site constitutes acceptance of the updated terms.

16. General Provisions

Severability. If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.

Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and M5 Design Studio LLC regarding your use of this Site. Any project we perform for you is governed separately by the written agreement signed by both parties, which controls in the event of any conflict.

No Waiver. Our failure to enforce any provision of these Terms does not waive our right to enforce it later.

Assignment. You may not assign or transfer your rights under these Terms. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Contact. Questions about these Terms may be directed to:
M5 Design Studio LLC
info@m5designstudio.com
407-968-6296
121 S Orange Avenue, Suite 1500, Orlando, FL 32801 USA